Returns & Exchanges
We want you to love your Gloomy Bear gear, but if you are not satisfied, we offer returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags remain attached to qualify for a refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring the Gloomy Bear tags are intact and the product is in its original condition.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing